When it comes to owning a business, the main decisions a leader makes aren’t about products or locations-they’re about people. For the past thirty-three years, Dee Ann Turner has been recruiting, teaching, and retaining some of the best workers in the cafe business. Now she’s ready to share her secrets on how to build, sustain, and grow an organizational lifestyle that attracts world-class talent and regularly delights customers, no matter what your industry.

In Bet on Talent, Turner demonstrates how to create a impressive company culture; select, sustain, and steward talent; nurture internal relationships; create company commitment that leads to customer commitment; instill the practice of servant leadership within your business; deal with everyone with honor, dignity, and respect; plus much more.