#1 NEW YORK TIMES AND WALL Road JOURNAL BESTSELLER

Pay brand-new workers $2,000 to quitMake customer service the responsibility of the complete company-not only a departmentFocus on company culture simply because the #1 priorityApply analysis from the technology of happiness to running a businessHelp workers grow-both personally and professionallySeek to change the worldOh, and earn money too .

Sound crazy? It’s all regular operating treatment at Zappos, the online retailer that’s performing over $1 about Delivering Joy: A Way to Earnings, Passion, and Purpose billion in gross merchandise sales yearly. After debuting as the highest-ranking newcomer in Fortune magazine’s annual ‘Best Companies to Work For’ list in ’09 2009, Zappos was obtained by Amazon within a deal respected at over $1.2 billion on your day of closing.

In DELIVERING Pleasure, Zappos CEO Tony Hsieh shares the various lessons he has learned running a business and life, from beginning a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows what sort of very different sort of corporate and business culture is a powerful model for attaining success-and how by focusing on the joy of these around you, you can dramatically increase your own.

To learn more about the reserve, head to www.deliveringhappinessbook.com.