Read this million-copy bestseller for leadership insights about top-down change to boost efficiency inside your business starting with the main person: You.When Captain Abrashoff took over as commander of USS Benfold, it was just like a business that had all of the most advanced technology but only some of the productivity. Realizing that responsibility for improving efficiency rested with him, he noticed he had to boost his own command skills before he could improve his dispatch. Within months, he about It’s Your Dispatch: Management Methods from the Best Damn Dispatch in the Navy (modified) created a staff of confident and influenced problem-solvers eager to take the effort and responsibility for his or her activities. The slogan on board became ‘It’s your dispatch,’ and Benfold was shortly recognized all over as a model of naval effectiveness. How did Abrashoff do it? Against the backdrop of today’s USA Navy, Abrashoff stocks his secrets of effective management including:

See the dispatch through the eye from the staff: By soliciting a sailor’s recommendations, Abrashoff drastically decreased tedious tasks that provided little additional value. Communicate, communicate, communicate: The greater Abrashoff communicated the plan, the better the crew’s efficiency. His crew eventually started calling him ‘Megaphone Mike,’ since they noticed from him frequently. Create discipline by concentrating on purpose: Discipline skyrocketed when Abrashoff’s staff believed that what they were carrying out was important. Listen aggressively: After learning that many sailors wanted to use the GI Bill, Abrashoff brought a check public aboard the ship-and held the SATs forty mls from the Iraqi coastline. From attaining amazing cost benefits to winning the best gunnery rating in the Pacific Fleet, Captain Abrashoff’s outstanding campaign sent shock waves through the U.S. Navy. It can help you change the span of your ship, no matter where your business battles are fought.