The Fourth Edition of a seminal work in neuro-scientific mediation and conflict resolution

For almost thirty years, turmoil resolution practitioners, faculty, and students have depended in the Mediation Process as the all-inclusive guide to the self-discipline. The most extensive book written on mediation, this reference is ideal for fresh and experienced discord managers employed in any area of dispute resolution-family, community, work, business, environmental, open public plan multicultural, or worldwide. This is the expert’s guide, and the 4th Edition has been expanded and revised to keep pace with developments in the field. It includes new resources that may promote brilliance in mediation and help disputants reach long lasting agreements and improve their working relationships.

– Includes expanded information on the latest techniques for providing mediation assistance

– Features comprehensive recommendations for selecting the right technique for both common and unique problems

– Utilizes updated, modern case studies of most types of disputes

– Offers expanded protection from the growing field and practice of intercultural and international mediation